Grounded in your business
Teach with your site, policies, docs, or a plain-text note. The agent works from what you give it.
We are here to help you with AI security & safety
Customer answers, made by your team
Turn what you know into a better answer.
YCSD Chat Studio helps small teams make private, useful AI agents from the knowledge they already have — then put those agents where customers need them.
Your knowledge stays yours No engineering queue required
City of Montréal
TEST MODE
Preview conversation
Ask before you publish
How do I renew my residential parking permit?
You can renew online through your borough portal. Have your address and licence plate number ready.
Where can I report a broken streetlight?
Use the 311 online form or call 311 for non-emergency municipal services.
Ask City of Montréal...
Answer grounded in your sources
From first source to live chat in one sitting.
01Bring your knowledge
02Teach the right tone
03Test real questions
04Publish where it matters
Why teams use it
Make the answer available before the inbox gets involved.
Your team has already answered the same questions. YCSD turns those answers into a front door customers can use at any hour.
Walk through the setupA voice your team can trust
Set the tone, test the tricky questions, and adjust before a customer ever sees the agent.
Less repeat work
Give customers a helpful first answer, while your team keeps its attention for work that needs a human.
Control before launch
Keep agents private while you build. Publish only when the answers feel ready for your customers.
A small, focused workflow
From first source to live chat in one sitting.
01
Create an agent
Give it a name and a job your customers will understand.
02
Add the good stuff
Point it at a website, upload a document, or write down the answer.
03
Try to break it
Ask the questions your team gets every week. Tune the gaps.
04
Put it to work
Publish and copy one small embed snippet to your site.
PRIVATE / REVIEW / READY
Built for careful teams
Start private. Share deliberately.
Build and test in your workspace before you publish. YCSD gives you a clear line between what your team is trying and what your customers can access.
Private while you build
Sources you can review
Publish when ready
Ready when you are